About the Orgs

Future Now is developing the most robust state legislative support system ever built to help elected state legislators achieve meaningful results on behalf of their fellow Americans. Future Now Fund elects the next generation of America’s state leaders to achieve America’s Goals, a legislative blueprint for our nation’s renewal. The Operations Manager will play a critical role in ensuring that internal trains are running on schedule and at peak performance.

Position Summary

Future Now and Future Now Fund seeks an Operations Manager to report directly to the Chief Operating Officer on a variety of operations, finance, human resources, and product-related responsibilities. The ideal candidate is a self-starter interested in exposure to multiple areas of the two organizations. A key function of this role is to help ensure the continued improvement of the organizations’ processes, whether they are related to operations, program management, finance, fundraising, or community engagement.

Our ideal candidate is a skilled communicator who is receptive to feedback and not afraid to roll up their sleeves in order to get things done. They bring exceptional emotional intelligence, judgment, and clarity to the role. The right person is comfortable structuring the right processes and systems to ensure our team--our most valuable asset--is supported to do the best work it can do.

We value diversity at our organizations. Women, people of color, trans/genderqueer, individuals with disabilities, and veterans are especially encouraged to apply.

Responsibilities

This position will take ownership of several aspects of the Operations team. These include:

Strategic Support

  • Support organizational design, ensuring that managers and employees are set up for success
  • Participate in organizational strategic planning processes and provide thoughtful input and feedback
  • Support COO and other team members in operational content creation for internal meetings such as quarterly board meetings, reviews, etc.
  • Serve as a thought leader and ambassador for the organization

Human Resources

  • Manage recruitment, hiring, and oversee onboarding and offboarding; work with leadership to identify and report against key metrics (e.g. attrition, time to hire, time to effectiveness)
  • Support talent management, including quarterly performance reviews and end of year 360, and growth plans for all employees; work with leadership and managers to ensure they are implemented in a way that is aligned with values and processes
  • Support leadership development by creating systems to support managers and acting as a coach to managers (including senior leaders) when they need feedback
  • Measure employee engagement and work with leadership to create an empowering environment that prioritizes psychological safety, intrinsic motivation, positivity, strengths-focused work, and growth mindset
  • Manage HR budgets and optimize processes within HR and across the organizations; research and recommend new tools and ways of doing things
  • Ensure that the organizations are communicating and utilizing best practices in regards to internal policies and general trends in employee relations, benefits, performance management, board management, and compliant with state and federal labor laws

Vendor and Contract Management

  • Oversee vendor and consultant contract process and filing (including NDAs)
  • Serve as the primary point of contact for key operational vendors
  • Process and confirm completion of work for vendor and consultant invoices
  • Oversee ordering for office supplies, business cards, merch, and materials

Finance and Compliance Coordination

  • Oversee operations budgets, tracking expenses, and submitting expense reports
  • Support compliance tracking and reporting
  • Coordinate compliance firm calls and ensure that compliance objectives are met
  • Support financial forecasting, budgeting, and reporting processes, including data entry and preparation for internal meetings (e.g. strategic planning, team retreats, board meetings)
  • Direct check deposits to the correct account in coordination with our compliance firm

Event Support

  • Support Comms, Programs, Development, and Community Engagement teams to ensure that events are planned in advance, adequately staffed, and successfully executed
  • Manage a roster of event volunteers

Internal Capacity and Culture Building

  • Work with the team to ensure values are reflected in everything we do
  • Recommend and manage organizational improvements related to values, leadership, management, communication, norms, systems, and processes
  • Design and manage the organizations’ internship program



Qualifications

  • ​Passion for the mission
  • Commitment to diversity, equity, and inclusion
  • Self-starter with a drive to make things happen: proven track record of program management excellence and high standards for success
  • Motivated by a fast-paced environment
  • Excited to design and maintain systems to keep all trains on track
  • Highly collaborative approach
  • No job too small mindset
  • Ability to serve as a unifying force and to position communications discussions at both strategic and tactical levels
  • Relationship builder
  • Exceptional writing and verbal communication skills
  • Ability to distinguish important from urgent in highly complex and fast-moving environments
  • Ability to quickly build trust, credibility, and goodwill
  • Experience in project development and management
  • Capable of independently managing time and tasks associated with a fast-paced organization
  • Ability to articulately explain FN and FNF work and represent the organization to external audiences, especially the press



Position Details

This full-time salaried position will be located in Brooklyn, New York, with a desired start date of February 1, 2020. The position is in office, though especially strong remote candidates will be considered. Some travel is required. The salary is up to $75,000 plus a comprehensive health care package (75% of medical, dental, and vision paid for individuals and families), unlimited PTO, a 401(k) plan, pre-tax commuter benefits, and paid family leave. The Manager reports to the Chief Operating Officer.